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Cliff Quinn, MBA

by Cliff Quinn last modified Jan 30, 2013 11:52 PM


Information Technology Management


8-4260 Burbank Crescent, Victoria, BC, Canada  V8Z 6T2                             01-250-727-7879

E-mail:                                                                       Web:


Systems must run smoothly for work to get done.

Sharing knowledge empowers people to solve their own problems.

Effective and responsive support builds user confidence in systems.

Reliability, appropriate software, and training are keys to a successful user experience.



Skills and strengths

·     Systems Analysis, Architecture Design

·     Systems administration: Windows, Linux, networks.

·     Virtualization in Windows, VMware and Linux.

·     Technology planning, management, integration.

·     Databases and information systems development and maintenance.

·     Web/database interfaces using CMS, ZOPE, Plone, SQL, GIS.



2012-Present, Vancouver Island Health Authority, Victoria, BC
Senior Business Analyst

·     Responsible for a 3-year project moving all major computer systems to a new data centre in Kamloops, BC.


2006–2012, IslandWood, Bainbridge Island, WA

Senior Manager of Information Technology

·     Management of Information Technology for the school: 80+ users, 12 buildings, 3 IT staff, virtual servers and desktops, AV and VOIP systems, Linux and Windows servers in a VMWare environment, and networking in a mixed fiber and copper network.

·     DBA and systems admin for SQL applications and cloud (SalesForce) systems.

·     Budgeting and strategic technology planning for IslandWood IT.

·     Coordinating and delivering training for staff.


2000–present, fishAbility Services, Victoria, BC

Consultant and Owner

·     Management and IT contracting for fishAbility. Creation of web sites, and web-integrated CMS database applications. Strategic planning, knowledge management systems.

·     Development and marketing of HERA2 web-based collections management application and Plone Content Management System.

·     Operation of LAMP and Windows web and database hosting servers for client web sites.


2004–2005, Greater Victoria Hospitals Foundation, Information Systems Coordinator

·     Managing donor and financial information systems.

·     Development of procedures and documentation for systems and internal knowledge management.

·     Support for financial, statistical accounting and reporting functions for other managers.



1992–2001, British Columbia Museums Association, Victoria, BC

Technology Services Manager

·     Management, financial control, marketing, and promotion of the BCMA's technology program, including special projects.

·     Creation of the BCMA database, training and public outreach courses, and HERA (a museum collections management application).

·     Writing of grant applications and proposals to fund projects. Securing of contracts and diversification of funding.

·     Responsible for BCMA systems (Novell and Microsoft), and security, implementation of Linux firewall and server solutions.



1988–1992, New Era Software  (now Municipal Software), Victoria, BC

Coordinator of Training and Installation

·     Sales, marketing, and support for LOIS GIS property management system. Training and writing of user documentation for LOIS.

·     Design, ordering, assembly, testing, shipping, and installation of networked computer systems for clients, and support of 20 sites.

·     Supervision of cadastral and thematic mapping and information databases, and management of production staff.





Conferences, Presentations, Papers, Courses

·     Advanced VMWare VSphere: Seattle, April 2010.

·     Python Boot Camp: Seattle, 2011.

·     Presentations at every BCMA Conference and AGM from 1992–2002. Moderation of the Computer User's Special Interest Group and BCMuse-L listserv.

·     Museum Computer Network conference, Seattle, 1994.

·     Canadian Museums Association's Electronic Café in Vancouver, 1996.

·     Delegate to MILIA Interactive Content exhibition in Cannes, 1998.

·     Delegate and speaker at les Rencontres francophones nouvelles technologies et institutions musé, Dijon, 1998: Une approche unifiée à la gestion d'information pour les musées.

·     Speaker at Museums and the Web, Toronto, 1998: Why are we here? Justifying our presence on the Internet.

·     Museums and the Web, Seattle, 2001.

·     Speaker at BCMA Conference 2002: Measuring Museums.

·     Where is your wood stove?: Muse Vol XX1/2, April 2003.







2003, Royal Roads University, Victoria, BC

·     MBA in Executive Management


2002, Royal Roads University, Victoria, BC

·     Certificate in Knowledge Management


1979, Algonquin College, Ottawa, ON

·     Cartographic Technician Certificate (graduated with Honours)


1973, College Militaire Royal, St. Jean, QC

·     Bachelor of Business Administration (completed second year)



Committees and Memberships

·     Member, Project Management Institute – Vancouver Island Chapter

·     Peer reviewer for the Canadian Museums Association Young Canada Works in Heritage Institutions 1998, 1999.

·     Board member, Victoria Telecommunity Network 1995-2005.

·     Reviewer, BC Community Access Program (Industry Canada) since 1996.

·     Member, Telecommunications Task Force, Vancouver Island Advanced Technology Centre.

·     Member, Ministry of Education Community Learning Network Project Team, 1996.



Interests and Community Involvement

·     Since 1983, owner/operator of a 45’ sloop cruising in Pacific coastal waters from Puget Sound to the Queen Charlotte Islands.

·     The Sagacity Group, Treasurer and Board Member, 2000-2012.

·     Underwater Archaeological Society of BC: Past Victoria Director
(Awarded Volunteer of the Year in 1997).

·     Strata Council Chair, Carolyn Manor, until May 1997.

·     Vancouver Folk Music Festival, until 1989: Transportation Coordinator.

·     Edmonton Folk Music Festival, until 1983: Hospitality Coordinator.

·     Science World, Vancouver, until 1987: Docent, explainer.

·     BC Lung Association: Operation Kick It, 1982: Group leader.

·     Kailasa Coop, 2002, Board Member.




English, French, and some American Sign Language.





Jennifer Iredale, Director, Heritage Programs, CAWS.
       (250) 387-4696

Dave Stenstrom, Senior Technician, City of Poulsbo
       (206) 391-3957

Laurie Miller, CGA, Vice President of Operations
       (206) 855-4303




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